2003's Top Ten IM Trends

2003's Top Ten IM Trends: "Both Microsoft and IBM see IM and presence being syndicated to third-party applications. As part of the new Notes and Domino release, Lotus Domino Designer will allow developers to add presence capabilities to applications that run inside of a Notes or Domino application layer. Microsoft is providing tools to allow for similar connectivity directly to customers, and through a bevy of partners. "
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"For the moment, the convergence of wired and wireless IM has been predominantly driven by carriers' efforts to glean additional income from subscribers. But increasing evidence shows that businesses also want wireless IM and presence-enabled technologies -- making the ascendancy of mobile IM one of the probable big stories of 2004."

SAD: Not sure they're the top ten, but an interesting summary of events nonetheless...